At Ivory Desk, our services are designed to bring calm, clarity, and capable support to your business or personal life. Whether you need a few hours of admin help or a high-level executive partner, we offer tailored assistance delivered with professionalism and care.

Our service packages are thoughtfully structured, but they're never one-size-fits-all. If you have specific needs, we’re happy to adapt — and if something falls outside our scope, we’ll let you know and recommend trusted professionals who can help.

  • Administrative Support
    Inbox and calendar management, file organisation, CRM upkeep, travel planning, and document formatting.

    Executive Assistance
    Diary management, project coordination, supplier liaison, expenses, and personal task support.

    Marketing & Content
    Newsletter scheduling, light copywriting, social media posting, and digital brand maintenance.

    Client & Customer Care
    Email replies, bookings, follow-ups, and support ticket management with a personal touch.

    Event Support
    Planning, logistics, and vendor management for both virtual and in-person events.

    Lifestyle & Personal Tasks
    From online shopping to personal scheduling — support that extends beyond the office.

  • Min. 15 hours/month
    Ongoing executive and operational support with marketing integration.

    Best for: Entrepreneurs or teams who need structured help across daily ops, client experience, and light marketing.

    Services include:

    All Signature services

    Executive Assistance

    • Basic bookkeeping & expense tracking

    Marketing & Content

    • Blog/newsletter publishing (content provided)

    Event Support

    • Event admin support (virtual or in-person)

    Administrative Support

    • CRM management & email automation support

    Client & Customer Care

    • Continued through client comms

    Lifestyle & Personal Tasks

    • Optional depending on scope

  • Min. 5 hours/month
    Light-touch support for solo founders or flexible needs.

    Best for: Those needing quick wins and trusted backup without long-term commitment.

    Services include:·  

    Administrative Support

    • Light calendar & inbox oversight

    • File and folder organisation

    • Data entry or CRM updates (non-strategic)

    Lifestyle & Personal Tasks

    • Travel bookings & itinerary planning

    Marketing & Content

    • Online research & formatting (light content formatting can fit here)

  • Min. 20 hours/month · Retainer available
    Strategic partnership for high-performing leaders.

    Best for: C-suite, consultants, or business owners needing full-spectrum executive assistance and strategic ops help.

    Services include:

    All Ivory Standard services

    Executive Assistance

    • Cross-team coordination & stakeholder comms

    • Project workflow setup

    • Executive reporting & dashboards

    Event Support

    • Full event coordination (incl. logistics, budgets, risk docs)

    Marketing & Content

    • Light marketing asset rollout (branding consistency)

    Administrative Support

    • CRM & system setup

  • Available with any package · Billed at your package rate unless otherwise noted
    Customise your support with targeted services that complement your existing plan.

    Best for: Clients needing occasional help with specific tasks or short-term deliverables.

    Services include:

    • Minute-taking & transcription
      Accurate, well-formatted notes from meetings, interviews, or calls.

    • Event planning support
      Assistance with planning, logistics, guest communication, and vendor research for virtual or in-person events.

    • CRM cleanup or migration projects
      Support with deduplication, tagging, segmentation, or full platform transitions.

    • Content formatting for reports, decks, or blog posts
      Clean, professional formatting for internal and external documents.

    • Team onboarding & handbook creation
      Help with new hire workflows, welcome materials, and internal process documentation.

  • Min. 10 hours/month
    Professional, consistent support for growing businesses and execs.

    Best for: Business owners or managers who need a reliable right hand.

    Services include:

    Administrative Support

    • Full calendar & inbox management

    • Document upkeep

    Executive Assistance

    • Meeting prep, notes & follow-up

    • Travel coordination (domestic & international)

    • CRM upkeep

    Client & Customer Care

    • Client liaison and relationship upkeep

    Marketing & Content

    • Social media content scheduling (assets provided)

  • Custom rate · Fully flexible
    Unique support built around your business and life.

    Best for: Clients with evolving or hybrid needs, including personal admin, special projects, or one-off campaigns.

    Covers ALL core categories, including:

    • Business launch (Executive Assistance, Admin, Marketing)

    • Lifestyle management (Lifestyle & Personal Tasks)

    • Campaigns and content (Marketing & Content)

    • Digital systems (Administrative Support)

    • Pitch decks (Content formatting & Marketing)

    • Workflow audits (Executive Assistance)